Customer Centre Neu-Ulm and Mannheim

Setra Customer Centre Neu-Ulm at night, modern glass facade with illuminated entrance area and forecourt

Production close up

On 3,800 square metres, we will provide you with individual advice on your new Setra bus.

An impressive world opens up for you at the customer centre in Neu-Ulm, which was inaugurated in 2007. Choose the equipment and look in our Individual Design Studio and receive your new flagship in person upon delivery.

Customer Centre Neu-Ulm

Your vehicle is ready - and so are your account managers.

A special moment – something to look forward to: At the delivery center of the customer service center, you and your customer advisor will receive your new Setra bus together.

From arrival to departure with your new vehicle, you are in good hands. Our vehicle managers will provide you with a personalized introduction to the bus and explain its key functions.

How to get there

Contact customer centre directly

Contact Addresses

Customer Centre Neu-Ulm
Carl-Zeiss-Straße 2
D-89231 Neu-Ulm

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Entrance area of the Setra Customer Centre in Neu-Ulm with round glass facade and roofed entrance

Light green Setra bus in the exhibition hall in front of the customer centre with a view into the lounge area of the customer centre below a glass gallery

Lounge area in the Setra Customer Centre with long tables, upholstered chairs, pendant lights and information walls

Aerial shot of the Daimler Buses Mannheim site with production halls, tracks and parking POIs overlaid

Customer Centre Mannheim

Advice and support at the highest level

A special moment - look forward to it: together with your account manager, you will receive your new Mercedes-Benz bus at the Customer Centre’s delivery centre.

How to get there