OMNIplus was launched on four key pillars: the Service Centers, the Service Network, the innovative Service Card and unique “Service Check” maintenance packages. OMNIplus also offered extensive additional provision from the very start, such as the much-loved, much-used Driver Training. Two years after its foundation, OMNIplus was already able to celebrate its 7500th Service Card and was once again setting benchmarks with the newly introduced Service Contracts for bus-specific services. But OMNIplus never rests on its laurels: ten years after its foundation, 40 proprietary Service Centers and over 500 Service Partners across Europe were in place to look after customers’ buses and coaches. In 2008, the new SpareParts LogisticsCenter was opened after a build time of only 17 months, offering global parts supply. In parallel, OMNIplus further professionalised its pre-owned Mercedes-Benz and Setra bus dealership department – this was subsequently hived off as its own business under its own brand, BusStore.